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FAQ

Are animals allowed?

Is it possible to make a campfire?

Do I need to reserve my stay?

Yes, we warmly welcome pets.

As a guest, please ensure that your animals do not leave any debris on the premises and that they keep an eye on noise levels to ensure the peace and relaxation of all guests

Yes a campfire is on our firespaces under certain circumstances allowed. Please speak to one of us before starting

A reservation is only required in exceptional cases (Ferragosto), otherwise no reservation is required for the stay

Do you have electricity?

Is there internet access?

We don't have a power distribution unit at our nature campsite. However, we do offer electricity for charging mobile phones and laptops via our power station.

From July 2nd, 2026, Wi-Fi will be available at our nature campsite.

How are the sanitary facilities equipped?​

We offer showers, toilets, sinks and washing-up facilities.

Do you provide drinkable water?

Can you dispose of gray water in your area?

Yes, we offer filtered drinking water, just contact us

We regret that we cannot offer a gray water disposal option. Gray water disposal is prohibited in the UNESCO World Heritage Site Parco dell'Etna.​

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